Website


First Federal Bank of Ohio Official Website: http://www.firstfederalbankofohio.com

For support, please call 419-468-1518

 

Text


First Federal Bank of Ohio will never text you directly.


Debit Card Texts


Online Banking Alert Texts

 
Credit Card Text from FIS

  • If you have a credit card from FFBO, you may receive text alerts from FIS in the case of suspicious transactions.
  • The texts may come from 800-369-4887.
  • The texts will ask you if you intended a specific transaction.
  • First asks about transaction and amount, merchant reply yes or no.
  • Below is Credit Card Text Example - FIS

FreeMsg: First Federal Bank of Ohio Fraud Dept. 8003694887:
Suspicious txn on card 1111: $201.99 WALMART. If attempted reply YES, otherwise reply NO. To Opt Out reply STOP.

 

Automated Calls


FFBO will never ask you to enter or give account information to an automated phone system outside of telephone banking mentioned previously.

  • You should always be suspicious of requests for personal banking information.
  • FFBO does not have any robo/automated calling or texting other than debit card charge approval from Vantiv.
    • That number is 877-230-3179


Debit Card Calls

 

Credit Card Calls - FIS

  • FFBO has automated calling related to credit card transactions which originate from FIS.
  • The calls originate from 800-369-4887 and are from live operators.
  • The operator will identify as calling on behalf of First Federal Bank of Ohio.
  • What are those calls like? Click here to see FIS Example Call.

 

Email


FFBO generally will not email you directly except in the following circumstances. Email will usually not include links to websites.

  • They may include phone numbers to call, which will be 419-468-1518.


Online Banking Email Alerts

 
eStatement Email

 
Credit Card Email - FIS


Mortgage Application Email

 

Direct Human Call


FFBO may call you individually from approved numbers, but if you were not expecting the call, you should always call back a known number, which is listed below.

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